Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: October 19, 2025

Introduction

CabJuno ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-hailing platform services, whether you're a business owner, driver, or rider.

By using CabJuno's services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

  • Name, email address, phone number
  • Business registration details
  • Driver licenses and vehicle information
  • Government-issued ID verification

Location Data

  • Real-time GPS location during rides
  • Pickup and drop-off addresses
  • Driver location for dispatch
  • Service area boundaries

Payment Information

  • Credit card and payment method details
  • Transaction history and receipts
  • Bank account information for payouts
  • Tax identification numbers

Usage Data

  • App usage patterns and preferences
  • Ride history and ratings
  • Platform interaction logs
  • Device information and IP addresses

How We Use Your Information

Service Delivery

  • • Process ride requests and bookings
  • • Connect drivers with riders
  • • Process payments and transactions
  • • Provide customer support

Safety & Security

  • • Verify driver and rider identities
  • • Monitor for fraudulent activity
  • • Ensure platform security
  • • Emergency assistance services

Business Operations

  • • Analytics and performance monitoring
  • • Platform improvements and updates
  • • Business intelligence and reporting
  • • Compliance with legal requirements

Communications

  • • Send service-related notifications
  • • Platform updates and announcements
  • • Marketing communications (with consent)
  • • Support and assistance messages

How We Share Information

Within the Platform

We share necessary information between riders and drivers to facilitate rides (names, photos, vehicle details, contact information).

Service Providers

We work with third-party service providers for payment processing, mapping, analytics, and customer support.

Legal Requirements

We may disclose information when required by law, court order, or to protect safety and security.

Business Transfers

In the event of a merger, acquisition, or sale, user information may be transferred as part of business assets.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Encryption

Data encrypted in transit and at rest

Access Controls

Limited access on need-to-know basis

Regular Audits

Ongoing security assessments

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access your personal data we hold about you
Correct inaccurate or incomplete information
Delete your account and associated data
Export your data in a portable format
Opt-out of marketing communications
Restrict or object to certain data processing

To exercise these rights, please contact us at support@cabjuno.com. We may need to verify your identity before processing your request.

Data Retention

Active Accounts

We retain your information while your account is active and you use our services.

Account Deletion

After account deletion, we may retain some information for legal compliance, safety, and business purposes for up to 7 years.

International Data Transfers

Cabjuno operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

We provide services to users worldwide. If you are located in the European Economic Area (EEA), we handle your personal data in compliance with the GDPR. We may store your data in the EEA or in other regions such as Singapore, but we always ensure your information is protected using legal safeguards and secure systems.

Children's Privacy

Cabjuno's services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes, we may provide additional notice such as email notifications to registered users.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@cabjuno.com

Subject Line: Privacy Policy Inquiry

Response Time: Within 24-48 hours