CabJuno Support

Get expert help with your ride-hailing platform. Our dedicated support team is here to ensure your business runs smoothly.

Quick Response

Average response time under 24 hours

Business Focused

Support tailored for business owners

Email Support

support@cabjuno.com

What We Support

Platform Configuration

Help with setting up zones, pricing, vehicle types, and operational settings

Response within 24 hours

Driver Management

Assistance with driver onboarding, verification, and performance issues

Response within 12 hours

Payment Issues

Support for payment gateway setup, billing questions, and transaction problems

Response within 8 hours

App Customization

Branding updates, feature requests, and mobile app modifications

Response within 48 hours

Analytics & Reporting

Help with dashboard usage, custom reports, and business insights

Response within 24 hours

Security & Compliance

Data security questions, compliance requirements, and safety protocols

Response within 12 hours

Submit Support Request

Direct Support Contact

Email Support

support@cabjuno.com

For urgent issues, use the priority form above or mention "URGENT" in your email subject line.

Response Times:

• High Priority: 2-8 hours

• Medium Priority: 12-24 hours

• Low Priority: 24-48 hours

Getting Better Support

Be Specific

Include exact error messages, screenshots, and step-by-step details of what happened.

Business Context

Tell us your business name, platform URL, and how the issue affects your operations.

Priority Guidelines

Use High priority only for platform outages or critical business-impacting issues.

Platform Emergency?

If your entire platform is down and affecting active rides, email us immediately with "PLATFORM DOWN" in the subject line.

Report Emergency